Password Help

Are you experiencing one of the following:

  • A new user trying to access the Campus Portal/Student E-mail
  • Forgot your username or password
  • You were re-directed here after logging in.

If your experiencing one of the above, please complete the Password Reset form below. After hitting the submit/display button, your UA-PTC username, student ID and e-mail address will display.

NEW USERS: If you just set up your student e-mail account, please allow 24 hours before accessing.


Information Technology Services Help and Support

Helpful technology tips, important computing and technology information, technical support with accessing Blackboard, Campus Portal, the Financial Aid Portal, and answers to commonly asked questions received from students is available at the following: IT Services Help and Support